The client: A training company seeking to provide CII revision workshops to a Lloyd’s syndicate

The dilemma: Two young underwriters on secondment in Dubai needed support in passing their Diploma examination but the cost of attending the training company’s revision workshop in London was too high. 

The client: An international insurance broker with a support office in Mumbai

The dilemma: The client wished to ensure that new recruits to their support office in Mumbai were provided with a consistent high quality interactive training providing an introduction to insurance, reinsurance, the Market Reform Contract and the operation of the London insurance market in a cost effective fashion. 

The client: A training company who needed a consultant to work with an international insurance company introducing a new business process 

The dilemma: The insurance company had introduced a new offering that represented a significant revenue opportunity but required underwriters to learn some new business processes.

The client: A London market broker

The dilemma: An international wholesale broker was concerned several members of the broking team were uncertain as to how gross profit should be calculated under a business interruption policy.

The client: A U.K. regional broker 

The dilemma: The broker was concerned that only a relatively small proportion of their small medium enterprise clients were purchasing directors & officers liability insurance.  They believed this was due to the client executives and account handlers not being sufficiently confident when explaining directors & officers liability insurance to their clients. 

The client: A specialist liability broker

The dilemma: The broker wished to ensure that their broking staff were up to date with recent legal and market developments that affected their clients but as a relatively small firm could not spare staff for the whole of the day as cover was required.

The client: An international insurance broker

The dilemma: How to improve the consistency and quality of client contract documentation.

The client: A city solicitors.

The dilemma: How do you give a quick insight in to the world of insurance for busy lawyers where time is literally money.

The client: A US law firm specializing in information technology outsourcing 

The dilemma: The lawyers advising on multi million pound information technology outsourcing contracts needed a better understanding of how insurance could be used to ensure the service providers had adequate protection.