The client: A London market broker

The dilemma: An international wholesale broker was concerned several members of the broking team were uncertain as to how gross profit should be calculated under a business interruption policy

I identified the typical issues and areas of confusion and then ran a series of workshops on business interruption insurance.  I assessed the delegates at the end of the workshop and provided them with a business interruption jargon buster and specimen work sheets.

The outcome: The brokers were more confident and able to challenge and query Gross Profit figures provided by the clients and producing brokers and had useful reference guides to support them.