The client: A specialist liability broker 

The dilemma: The broker wished to ensure that their broking staff were up to date with recent legal and market developments that affected their clients but as a relatively small firm could not spare staff for the whole of the day as cover was required. 

I identified with the broker four new developments, which would have most impact on their clients. I then ran three bite sized workshops each covering these developments in one day so all broking staff were able to attend.

Delegates had the opportunity to discuss the implications for their clients and were also provided with a list other recent developments in liability insurance.

The outcome: Staff were updated in a time effective fashion with minimum disruption to the business.